Administrative Archives - Skatell's Jewelry

Accessibility Statement

Skatell's2021-08-24T18:43:03-04:00August 24th, 2021|Administrative, News|

Compliance status We firmly believe that the internet should be available and accessible to anyone, and are committed to providing a website that

Skatell's Manufacturing Jewelers

5.0

Based on 180 reviews

review us on

James Mohl

04:02 06 Dec 24

They designed a beautiful engagement ring to my specs. I have had so many compliments over the past 23 years. Excellent customer service. Very helpful staff.

Douglas Tonucci

16:31 09 Nov 24

When trying to figure out where to purchase my fiancée's engagement ring, I spent a lot of time researching options in the Charlotte area. I visited a number of stores but after my visit to Skatells my decision was easy. Mike and his team spent nearly 2 hours with me on my first visit. I had an idea of what I was looking for but Mike went above and beyond to not only make sure we put together the perfect ring, but he was also incredibly knowledgeable and informative about the industry. Mike was patient, not pushy at all, I came to him with a lot of questions and he answered everything. His communication was excellent throughout the entire process. This was a big purchase and I could not be happier with my experience at Skatells. My fiancée absolutely loves her ring. They have a customer for life and I am grateful to call Mike and Jesse our friends. Highest recommendation that I can give.

Katie C

16:27 24 Oct 24

My fiancé purchased my engagement ring from Skatells, and I couldn't be happier! After researching and speaking with various jewelers, he found that Skatells was truly in a league of their own. Mike worked closely with him to design my dream ring, and it turned out to be beyond anything I could have imagined.We visited the store recently, and I had the pleasure of meeting Mike and his son-in-law, Jesse. They are incredibly knowledgeable and kind, making us feel right at home. They assured me that I could stop by anytime for anything I might need, whether it’s for a cleaning, resizing, or any questions.We will definitely be returning to Skatells for our wedding bands and any future jewelry purchases. Highly recommend this wonderful store!

Kristine Roy

01:57 16 Oct 24

We went into Skatell’s after reading their reviews, to have them look at my great aunt’s engagement ring (over 100 years old). They did an amazing job adding new stones where they were missing and brought the gold back to its beautiful luster. We then had them redesign my own engagement ring. From start to finish they were amazing. Their vision for a new design, including my oddly shaped diamonds, their professionalism and their finished product more than exceeded our expectations. We are completely and utterly thrilled with both rings. Thanks so much!!

Andrew Capecci

21:50 15 Oct 24

Make this family-owned jeweler your primary jeweler like I did - you won't regret it!I went into Skatell's in search of an engagement ring after I was recommended to check them out by one of my friends. We went to all the major retailers (Jared's, Fink's, Diamonds Direct, etc.), but there's no chance they would be able to take care of us like Jesse at Skatell's. I was new to diamond buying and they made the process so easy and seamless! We got a beautiful ring and a jeweler for life! I was so pleased with the communication, process, pricing and just everything about it. They made a task - that made me feel nervous at first - feel so easy and they treated me so well! Couldn't be more pleased with Skatell's and all of their staff!!

Lisa Hudson

15:12 11 Oct 24

I lost my wedding rings! Skatell’s had designed a gorgeous setting in 2008. I called them on the off chance they had notes of the design. They actually had the design in their CAD system! Mike was so responsive and went the extra mile to make sure the new setting/quality of the stones were exact. He was honest, quick to respond and reassuring. The craftsmanship is second to none. Oh and did I forget to mention, this entire transaction was handled long distance! I can’t recommend Mike and Skatell’s any higher. I would give them 10 stars if I could.

Nate Morrison

18:53 05 Oct 24

Great experience with Skatell's! They custom made a wedding band to match my wife's original and also enlarged the stone on her engagement ring. Craftsmanship and turnaround couldn't have been better. Highly recommend and will be back.

Mitchell Kute

16:18 30 Sep 24

Recently ordered and received a custom wedding ring from these folks and couldn't have had a better experience. Our budget was modest, yet we were given all the attention and care I could have possibly asked for. The custom order took only a week to have ready, even accounting for the large storm. Communication was efficient, and they even re-sized and deep cleaned the ring we already had so we could use it as a wedding band per my fiancé's ask. Phenomenal business and they've earned me as a customer for life.

Paul Byron

14:41 14 Sep 24

I cannot recommend Skatell’s enough. My first purchase was my wife’s engagement ring. Jesse worked tirelessly for me to get not only a beautiful stone in the right setting but easily half the price of other competitors. He gave me guidance via text message and with my busy schedule that was a big help. The process was definitely more educational than sales oriented to allow me the make the best decision for my budget which this ring came well under that. All of my other purchases for jewelry were all made at Skatell’s. Three pair ls of earrings, a mother’s ring, and a necklace. We live in Maine and all the packages were sent fully insured within two days. My wife travels to NC for work a few times a year and always stops in to get her rings and jewelry cleaned. Jesse and Katie treat her like family. Their customer service is top notch. You will not find a better experience anywhere in the country. While they’re a small family owned business, they have multiple shops and all the resources of a large “big box” company.

Tori Land

12:36 01 Sep 24

My mom recommended Skatell’s to me after getting her wedding band here years ago and it did not disappoint. I had recently lost my engagement ring and had decided to put my mother’s diamond from her engagement ring into a new setting. The man that was assisting us (I wish I could remember his name) was so amazingly helpful and made the process so smooth. He presented us with many different options of settings and genuinely seemed to care that I got exactly what I wanted versus pushing the most expensive options. The whole process was seamless and the ring was ready for pick up in less than 48 hours. They cleaned my mom’s 20+ year old diamond so well that it looks brand new! Overall this store made the loss of something so important to me a wonderful experience. I can’t recommend them enough.

alexandra keshen

02:12 29 Aug 24

I absolutely love Skatell’s. First off the whole family is just so lovely and knowledgeable. They always exceed my expectations. From finding some special pieces. (They truly have unique, high quality jewelry, and not to brag but I travel for a living and have lived in multiple major cities so I have seen a lot) secondly, they helped me recently fix some family heirlooms and revamp my grandmothers necklace which I wanted to do for many years! Shout out to Katie for making this vision come to life better than I imagined. Having this done has affected me more emotionally than I thought! And I’m just so happy to have an everyday keepsake from my vivacious, full of life, grandmother it honestly gives me so much positive energy just wearing it. They are the only jewelers I trust with my family pieces. And I feel blessed to have them in my corner. I look forward to bringing in more pieces. Thanks Skatell’s! Love you guys!

Matthew Miles

14:30 12 Aug 24

I would give Skatell’s 6 stars if I could! Mike was absolutely incredible and went above and beyond for me throughout the entire engagement process. I wanted to leave a quick review to personally thank both Skatell’s and Mike for going above and beyond in every way. I’ll absolutely be back in the future and highly recommend Skatell’s to anyone searching for engagement or wedding rings

Alec Mundy

18:46 28 Jul 24

My (now) fiancée and I worked with Shannon over the past few months and could not be happier about our experience! Shannon kindly guided us through purchasing an engagement ring. She had a ton of experience to share and wasn’t pushy or critical of the decisions we made. She went above and beyond with communication and assistance as well. We definitely plan to return to Skatell’s and work with her in the future. Thanks again Shannon!

Sarah Ivey

19:00 17 Jul 24

I have been going to this jewelry store for 20+ years. My very first memory of this place was picking out a necklace for my mom for Mother’s Day when I was about 6 years old! Fast forward some time and my fiancé and I have personally bought many pieces from this store. All of them have been absolutely beautiful! The quality is amazing and lasts a lifetime! Our entire family shops here and has for years! This is the only jewelry store we truly trust! We highly recommend them! Mike and Donna are kind, understanding, and will help you find or make exactly what you are looking for every time. Give them a try!

Marcus Infanti

15:59 07 Jul 24

EXCELLENT experience from start to finish. The staff was patient and educational throughout the entire process of ring shopping. Because I was looking for a specific gemstone and cut, they even went the extra mile to acquire it from one of their suppliers. All-around, they made me comfortable and confident in my purchase.

Kenzie Jackson

19:32 24 Feb 24

Such kind people! I came in with an earring repair and they fixed it on the spot, for free!! Would absolutely come again!

Nadia Dietrich

16:51 05 Feb 24

Skatell’s is amazing! Everyone is so helpful and knowledgeable, and they created the most perfect engagement ring I could have asked for. I can’t recommend them enough and we will be going to them for any jewelry needs in the future. Simply the best!

Jeni Gutzeit

01:11 01 Feb 24

Skatell’s came highly recommended and I can say with full confidence that they are incredible and I would recommend them in a heartbeat. I walked in with a vague idea of what I wanted and after showing one photo to Jesse, he helped me design my dream anniversary ring. I am in LOVE with my custom five diamond ring with rose gold bands. We will be going to Jesse and Mike from now on for any future jewelry.

Jillian Bondarchuk

17:59 05 Dec 23

I bought my first piece a few years ago and ever since then they've redesigned my engagement ring, made a gorgeous right hand ring, designed and manufactured a one of a kind mother's bracelet and made one for my mother, too.10/10 for everything and everyone. I won't go anywhere else.

L V_2019

17:30 21 Oct 23

I went to Skatell’s on the recommendation of a friend to have them look at my wedding band set to see if they could add a halo and make some other adjustments. From the minute I walked into their store, I knew I was in good hands. Mike carefully walked me through the options and suggested a beautiful setting which would complement my diamond and wedding band setting. The work was done quickly and Mike was in communication with me throughout the process. I picked up my rings today and to say I’m pleased is an understatement. Skatell’s far exceeded my expectations and I’m in love with the update they created. If you are thinking about a new piece of jewelry or reimagining an old one, go right to Skatell’s. First class service and work from start to finish.

Carter

19:03 10 Oct 23

Could not have asked for a better experience from start to finish. For starters, Mike welcomed me right when I walked in and was thorough, yet simple and direct with describing my options. Wasn't trying to oversell anything. Then, once they produced the first ring, I practically had a heart attack when I realized I chose a different ring than what my (now) Fiance had wanted. I called Mike in panic and sent him the photo of the correct ring I had found on my phone from years ago. He calmed me down, told me to come in, and we arranged a new setting and a few heart skips later we had the PERFECT ring. I can assure you at any other place I would have been left in the dust and maybe even forced to buy an entirely new ring. If you are looking for a family owned, hands on, customized experience, with a jeweler who has YOUR best interest, this is your place. Prices, more than fair. Experience, exceptional. We will be back for our wedding bands.

Josh and Brian Polk

19:57 13 Sep 23

We have trusted Mike and his team for over 14 years! Can't beat their prices! And they always make you feel like a VIP, regardless if you spend hundreds or thousands! We refuse to go anywhere else!!

Anglea Wilson

20:40 18 Apr 23

It was a pleasure working with Mike & Jesse on a custom ring. A family owned business that goes above and beyond ordering stones and took their time with me. I never felt pressured. I was nervous creating a custom ring for the first time but they were there every step answering questions for me. My ring turned out so beautiful! Very knowledgeable. Don’t hesitate to stop by. Looking forward to creating a band to go with my new ring!

Abby Deaton

19:21 14 Apr 23

Such an amazing experience! I came in because my previous rings kept losing diamonds (not bought at Skatell’s). Donna welcomed me in, made me feel comfortable, helped me pick out new settings (which we designed) and we used ALL of my current stones! They were able to take all of my current stones and transform them into 3 new bands that are just stunning! I couldn’t have asked for a better buying experience or a better beautiful lady to work with! Thank you Donna and thank you Skatell’s!!

Nicole Sells

20:01 29 Mar 23

My in-laws have been coming here for years, so when I inherited my great-grandmother's engagement ring, and wanted to have it reset, we went to them first. The whole team was great. We ended up designing a custom setting that I can wear every day. They helped me pick out gemstones to add to the setting, and they even 3D printed the setting for me to see before they made the real thing. Everything about this process was so much fun, and their prices were fair on top of all that. I recommend this jeweler to anyone looking for something custom.

Francis McCann

14:09 30 Jan 23

Everyone at Skatell’s was very nice and knowledgeable. It made the buying experience very easy. I would recommend 10 times out of 10!

John Morris

21:24 11 Dec 22

The team at Skatell’s made my engagement ring shopping experience incredibly easy. I was referred to Mike & his team by a friend, and I was very glad I didn’t look elsewhere.Mike sat down with me and talked about what I was looking for and spent a lot of time educating me on all parts of the diamond buying process. Mike actually persuaded me to get smaller side diamonds, which is a class act. Pricing was fair and honest, too.

Best you For life

15:58 10 Aug 22

I’ve visited Skatelles today to have some jewelry cleaned and sorted. I was so impressed with their knowledge, customer service, and willingness to provide me with genuine feedback. I highly recommend this jeweler. They are family owned, and I will certainly be a repeat customer.Ali B

Kristopher Surber

01:44 18 May 22

This is a great jeweler! The associates are always helpful and have a deep knowledge of their product. They have a fantastic warranty and have products for everyone and every occasion. They’re a family owned business which means you’re not overpaying for big name advertising. They also have the ability to cast molds, design, and build their own products. True Artisans! If you’re considering purchasing jewelry please go visit them! You won’t find a better quality in product or service elsewhere. I will forever use Skatell’s from here on out.

Giles Roll

19:24 17 May 22

I worked with Jesse at Skatell's to purchase my fiance's engagement ring and cannot express how grateful I am to have been connected with this company. Jesse was extremely helpful, engaging, and informative letting me know what is most important to consider through the buying process.

georgia bush

03:30 05 Apr 22

I went in and talked to Katie and told her what I wanted and she was able to find the perfect stone and create an amazing engagement ring! It’s a wonderful family owned business and I really appreciated the time she spent with us and her knowledge!

Sarah Stark

16:12 02 Jun 21

I was looking for a local jeweler to help create a custom engagement ring using three different pieces of family jewels and it was proving to be a difficult task. I had gone to two other jewelers that didn’t really understand or match my vision. I had started working with another jeweler and not only was the process painstakingly slow, but they also told us our stones were fake. I decided to get another opinion at Skatell’s. Dana was incredibly helpful and informative while grading my gems and taking detailed notes on the vision I had for my ring. She allowed me to watch her whole process of looking at the stones and jewelry, and even had me take a look at them myself – turns out they were real after all. Dana gave me such a good feeling that my engagement ring vision would be in good hands that I cancelled what we were doing with the other jeweler. She handed off the notes she took about my ideas to Laura, and she ran with them. A process that had taken over two months at the other place, took Laura a week. Not only did she take my ideas into consideration, but my concerns as well (stability and security of the ring and stones). My ring came out beautifully and it is even better than what I was picturing in my head. I am beyond pleased with my experience at Skatell’s and will be raving about them to everyone and anyone who gets engaged. Thank you so much for creating such a unique ring that matches perfectly back to my grandma's wedding band. I will treasure this ring forever.

G Carrillo

17:03 21 Aug 20

Amazing experience! I loved the warm atmosphere and attention to detail. I will recommend to all my friends and family!

Tim Bechtold

17:36 03 Aug 20

When I was starting to plan for proposing to my girlfriend, my close friends couldn't have more highly recommended Skatell's for the engagement ring and to work with Laura. I heard consistently that she was incredibly thoughtful and easy to work with and that the whole process of working with Skatell's was ideal. Great selection, not over-priced, not pushy, etc. They make you feel like a priority and you never feel like you are "being sold".They could not have been more right. Every interaction with Laura was incredibly easy and she helped me design a custom ring (with no input from my now finacee). She does a great job teaching you everything you need to know and ultimately helped me make some great choices. My finacee described it as her "dream ring" and said it's exactly what she would have picked out.Absolute A+ overall experience for one of the most important purchases I'll make. Thanks for all of the help Laura!

Brittany Sherman

23:16 28 Jul 20

Wonderful experience with Jesse, his wife and the owner. Love the family business aspect. Best quality and prices around!

Kalany MACHIN

11:00 07 Jul 20

Perfect loose diamonds. Custom made jewelry. Emeralds pearls rubies.

jordan neely

16:54 04 Jul 20

Skatell’s made my proposal process so easy. The family who owns the store were all in the store everyday and gave me knowledge and affordable recommendations, they also help me Make the best decision for my fiancé ring. I have zero complaints and will definitely make them my official jeweler if I need any piece of jewelry ever again.

Nick Cable

21:08 04 May 20

Amazing service! These folks really care about their customers and do excellent work. I was blown away by how fast the turnaround was on the resizing of my fiancé’s engagement ring! They were highly recommended by close friends of ours who bought their rings from here. Come to Skatell’s for all of your jewelry related needs - they do not disappoint!!

Andrew Palmer

20:03 23 Jan 20

The entire experience at Skatell’s was A-1, top of the line. Buying an engagement ring can be a daunting task with so much to consider. Mike and his family guided me through the process and helped me make the decision that was best for me. I learned a lot through the process and every time I left the shop it was with more knowledge and a smile on my face. The fact that Skatell’s is a family run business made me feel at home. You can feel the genuine enthusiasm and passion they have for their craft and customers. After much consideration, I purchased the diamond ring that my wife will wear for the rest of her life. Now life’s simple pleasures include watching her constantly staring at and receiving compliments for her ring. Couldn’t have done it without Mike and his whole family. If you want a special experience while making arguably the most important purchase of your life, Skatell’s is second to none.

Danielle Cocilova

20:10 21 Dec 19

My fiancé went to Skatell’s and the ring is absolutely stunning. The diamond is beautiful quality with a timeless setting. Following our engagement, we went back to Skatell’s to get sized - we were greeted and congratulated upon entering. Mike was an expert in sizing and answered all of our questions. He offered a complimentary cleaning of not only my ring, but other jewelry as well. He even went as far to fix up my other rings at no cost. I cannot imagine working with any other jeweler- so kind, knowledgeable, and welcoming. We will absolutely be back for our wedding bands! Thank you, Mike & Team!

Anthony Grissom

18:13 12 Sep 19

My fiancé' and I honestly can’t say enough good things about our experience at Skatell’s. Mike and his staff went absolutely above and beyond the normal offerings to design a custom ring for us. Not only did Mike and his staff deliver, they knocked the custom design out of the park and we could not have been more pleased. We highly recommend you visit this store before you visit elsewhere around Charlotte, as you’ll be treated like family and presented with a wealth of knowledge. You truly won’t find better prices, quality or service anywhere else.

joshua pruitt

14:15 17 Jun 19

Mike and the staff at Skatell's go absolutely above and beyond with their offerings and customer service. With their custom design services, they were able to help me turn a vision into a reality for my now fiance's engagement ring. They built a stunning piece that she will cherish forever! If you are considering engagement and don't know where to start, your first and only stop should be this establishment, as you will get no better quality, price or service anywhere else!

Tim Becker

22:23 27 May 19

I am extremely happy I went to Skatells for my fiancés engagement ring and so is my fiancé!! The ring came out absolutely gorgeous! From start to finish, the Skatells made you feel like you were part of the family. Truly amazing customer service and over all great experience. I recommend everyone to check out Skatells. You will be making a great decision.Thank you Skatells. You made this special occasion perfect.

More reviews